Practical information

We have gathered both important addresses, infrastructure and need to know as a newcomer.

Good to know for newcomers to the Sonderborg area

Moving to Denmark/Sonderborg - step by step

To make it easier for you to move to Denmark/Sonderborg, we have put together an interactive “step-by-step guide” for you which you can find in the picture on the right.

Below you will also find a “to-do list” in tabular form. Since the order of the individual steps depends on the individual case, both step by step guide/to-do list are only intended for general orientation.

Are you a cross-border commuter then you can find many useful information videos from the Infocenter of the region Sønderjylland-Schleswig here.

Further information on a wide range of practical topics

Citizens from Nordic countries

Learn Danish, if needed.
Find accommodation.
As a Nordic citizen you are free to enter, live, study and work in Denmark without a visa or residence certificate. However, if you would like a Danish CPR number (personal registration number) and the yellow health card, you must register your entry online and follow the neccessary guidelines.
Enlist your children in either daycare or school.
Get a MitID: MitID is your digital ID that you will use to access the public self-service solutions (e.g. tax, pension, unemployment insurance, online banking etc.). There are different ways to apply for MitID:
1) Get MitID with your foreign passport/ID card (only possible with a chip in your passport/ID card and a smartphone) using the MitID app.
2) If your passport/ID card has not a chip or it does not work with the MitID app you can also apply for MitID at Borgerservice. When applying for MitID at Borgerservice you need to bring your yellow health card and a witness to get a MitID.
If you intend to work in Denmark, you must have a tax card, which you can get online.
Open a bank account.
If your driving licence was issued in the Faroe Islands or in an EU/EEA country, you do not need to exchange your driving licence.
If you bring your vehicle from your home country, the vehicle may have to be re-registered with Danish number plates.
Make sure you have the proper insurances.
If you need medical treatment during travels in EU/EEA countries or in Switzerland you must apply online for the Blue European Health Insurance card.
If you are an accompanying spouse or partner, register for our Partnerjob program.

EU/EEA/Swiss citizens

Learn Danish, if needed.
Find accommodation.
Gather the relevant documents and apply online for an EU residence certificate.
Book an appointment with SIRI in Sonderborg and submit the application personally.
If you would like a Danish CPR number (personal registration number) and the yellow health card, you must register your entry online and follow the neccessary guidelines.
Enlist your children in either daycare or school.
Get a MitID: MitID is your digital ID that you will use to access the public self-service solutions (e.g. tax, pension, unemployment insurance, online bank etc.). There are different ways to apply for MitID:
1) Get MitID with your foreign passport/ID card (only possible with a chip in your passport/ID card and a smartphone) using the MitID app.
2) If your passport/ID card has not a chip or it does not work with the MitID app you can also apply for MitID at Borgerservice. When applying for MitID at Borgerservice you need to bring your yellow health card and a witness to get a MitID.
If you intend to work in Denmark, you must have a tax card, which you can get online.
Open a bank account.
If your driving licence was issued in the Faroe Islands or in an EU/EEA country, you do not need to exchange your driving licence.
If you bring your vehicle from your home country, the vehicle may have to be re-registered with Danish number plates.
Make sure you have the proper insurances.
If you need medical treatment during travels in EU/EEA/Switzerland you must apply online for the Blue European Health Insurance card.
If you are an accompanying spouse or partner, register for our Partnerjob program.

Non-EU/Non-EEA citizens

Learn Danish, if needed.
Apply for a residence and work permit prior to starting working in Denmark at a Danish representation (embassy or consulate) in your home country or gather the relevant documents and apply online.
Book an appointment with SIRI and submit the application personally.
Find accommodation.
If you would like a Danish CPR number (personal registration number) and the yellow health card, you must register your entry online and follow the neccessary guidelines.
Enlist your children in either daycare or school.
Get a MitID: MitID is your digital ID that you will use to access the public self-service solutions (e.g. tax, pension, unemployment insurance, online bank etc.). There are different ways to apply for MitID:
1) Get MitID with your foreign passport/ID card (only possible with a chip in your passport/ID card and a smartphone) using the MitID app.
2) If your passport/ID card has not a chip or it does not work with the MitID app you can also apply for MitID at Borgerservice. When applying for MitID at Borgerservice you need to bring your yellow health card and a witness to get a MitID.
If you intend to work in Denmark, you must have a tax card, which you can get online.
Open a bank account.
You will in some cases need to exchange your foreign driving licence for a Danish driving licence.
If you bring your vehicle from your home country, the vehicle may have to be re-registered with Danish number plates.
Make sure you have the proper insurances.
If you are an accompanying spouse or partner, register for our Partnerjob program.

Borgerservice - your access to the municipality

You will find Borgerservice in either Sonderborg, Nordborg or Graasten, where you can receive help with municipal affairs. There is also a citizen café (Borgercafé) with computers at your disposal.

Borgerservice will be more than happy to help you with for example obtaining your social security card, your personal registration number (CPR), daycare registration, Rejsekort (public transportation card), and much more.

Borgerservice´s addresses and opening hours

Sonderborg Library – the meeting place for adults and children

The library has multiple departments distributed within the municipality.

It is free to borrow books, DVDs etc. at the library. Your yellow health insurance card functions as your library card and children can have an independent library card made for them. Remember the library card each time you wish to borrow something at the library.

The libraries offer a wide range of events and activities for both adults and children from lectures, theater, 3D printing and much more.

Event calendar for the libraries

Our local tourist office

The tourist office in Sonderborg is located in “Det Sønderjyske Hus” in the middle of the city’s pedestrian street.

The tourist office can for example help you with service and information about restaurants, sights and events, booking of excursions and tours and the sale of various tickets, camping passport, fishing license and much more.

Address and opening hours of the tourist office

Disposal of litter and recycling

Sønderborg Forsyning empties your recycling and household garbage container. If you would like to know when your container will be emptied, you can find the information here.

We assort our garbage in Sonderborg Municipality and therefore you will both have a recycling container (genbrugsbeholder) and a waste container in your household (dagrenovation). If you have any doubts regarding the assortment of your waste, you can read more here.

Addresses and opening hours of waste recovery sites

Transportation and infrastructure

The Sonderborg area has excellent infrastructure with airport, highway, rail network, ferry routes, and flexible bus routes.

Sonderborg Airport

Sonderborg Municipality has its own airport located just 8 km from downtown Sonderborg. It only takes 35 minutes by plane to the Danish capital, Copenhagen, and there is free parking at Sonderborg Airport. During vacation times you can also reach other destinations in Europe.

Timetables and tickets

Trains and busses

You can travel by train to the rest of Denmark and Germany.

With Flixbus or Fleet you can order a cheap fare from Sonderborg to Copenhagen or other towns, while Sydtrafik provides local and regional busses in the Sonderborg area.

Prices and departures

Ferries and marinas

Fynshav-Bøjden: Alslinjen
Fynshav-Søby/Ærø: Ærøfærgen

Ballebro-Hardeshøj/Alsen: Færgen Bitten
Sonderborg-Germany: MS Feodora II
Egernsund-Germany: The bicycle ferry

Our harbours and marinas

Pharmacy

Learn more about who to call in case of an emergency.

If you are in need of a pharmacy, you can find Apoteket Borgen in the shopping center Borgen in Sonderborg, which has the longest opening hours.

In case of emergency

112
Is the national emergency number for you to dial in case of an accident, serious crime or emerging fire causing life danger or danger to property or environment. Only call 112 when you have critical need for either the police, an ambulance, fire department or environmental emergency agency.
114
Is the police’s service number for you to use for non-emergency calls.
70 11 07 07
Is the emergency medical service, which consults, write out prescriptions and refers to the emergency room/clinic (lægevagten/skadestuen).
6414551
is the number of the dental emergency room/clinic (Tandlægevagten).
82 12 12 12
National Poisons Information Service (Giftlinjen)
88 72 41 09
Sonderborg Fire and Rescue Department
74 42 05 28
Sonderborg Women’s Refuge
Here you can find the local veterinarians